POLICIES
Return & Exchange Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
🕒 Return & Refund Policy
We have a 7-day return policy:
Return payments are sent the day the parcel is received by us.
To be eligible for a return:
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The item must be unworn, unused.
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You’ll need to provide your screenshot or proof of purchase.
To start a return, please contact us at our WhatsApp number 03216208697, or mail us at ropepakistann@gmail.com
For any return-related questions, feel free to reach out anytime.
🧾 Damages & Issues
Please inspect your order upon delivery and contact us immediately if:
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The item is defective or damaged, or
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You received the wrong item.
We’ll evaluate the issue and make it right as quickly as possible.
🚫 Exceptions / Non-Returnable Items
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Items damaged by the customer
🔁 Exchanges
We have a 7 days exchange policy:
- You can exchange with any article within 7 days. Rider will deliver your new parcel and collect previous one. You do not have to do any hassle.
To start a exchange, please contact us at our WhatsApp number 03216208697, or mail us at ropepakistann@gmail.com
